I have been setting up a trial account to check their service and potentially moving from MailChimp to them.
1st they have been asking me all sort of questions from my mailing list (which was not even uploaded on the site) questions were
- How did these contacts give their explicit consent to be used as recipients for your email campaigns?
- Have you had any sort of communication with these contacts within the past two years?
- What is the link to your subscription form?
- How many contacts do you plan to email through Sendinblue?
After 2 days and many back and forth answering their queries They have denied my account trial.
My email list was collected thru fair and store visit with obviously years of CRM and cleaning the list religiously (which I told them), they decided to not activate my account
They are a waste of time to deal with!
Will not recommend it at all!
Don't even try to set up a trial account as you won't even be able to send a test email for yourself and check the automation system.
I would leave a negative star if I could!