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John L.

North Carolina

Contributor Level

Total Points
81

1 Review by John

  • Quicken

1/23/24

January 24 2024 quicken update is trash. On phone with tech support for an hour and a half. They had me share screen but drive the commands, nothing worked. Their final solution is for me to create a new file and add all of my accounts to the file and start over. None of my history comes with it. They said to just switch between the old non working to the new file to get old data. I can't run my reports with any continuity of data. My data goes back to 2011.
I am deleting every quicken file and the app to start over. I told them the update was when this started, they dismissed that notion.
I don't think I can find a pre-update version of quicken online but I will try. I miss the days of having a CD to reinstall the original software from.
All this digital crap is just that.
Are there and options to quicken available?

Tip for consumers:
Tech support was nice but 1 1/2 hours no solutions

Products used:
Haven’t found another software
I’m asking for alternatives

Service
Value
Quality

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