Total waste of time and money. It's purchased the code to unlock my Samsung S10 on Friday September 10,2022 and as f now it is September 20th, Tuesday at 1:30 p.m. in 2.5 hours it will be 4 days or 96 hours. After countless requests for status update I have failed to reach an actual human. Each request hoping for a Human intervention is just AutoBot a regurgitation of the FAQ. No assistance whats so ever. I attempted at add my proof of purchase however the software did not accept it.