John M.

Ordered items online, order accepted and confirmed. A few days later was told to contact. When I called they wanted more money for the items I ordered. Deceptive online pricing, Customer service would not stand behind their advertised price. Bait and switch, if need an item deceptive pricing.

Ordered lumber, received warped and rotted product. Store would not resend delivery truck to pick up and replace defective product. I paid Menard $70.00 for delivery, one would expect this problem to be corrected ASAP. After going to the store manager and Guest Service, Menard determined it would not be cost effective for them to correct my order!
In another incident I was missing 3 bags of durabond on an online order. After contacting Menard I never received replacement or refund.
Consumer stay away!.