Stop wasting your time complaining on review sites (tho reviews do help others avoid the fraudsters at Getaround). Go to https://www.bbb.org/file-a-complaint/1116-******* and file your complaint for whatever money taking, account screwing, genuinely illegal activity Getaround staff has done.
For my part, literally every other rental, I have to keep an eye on my inbox for an email stating Getaround has taken more money from my account for something obviously false and easily disproven. I have wasted hours EACH TIME hunting down photos that are already documented in the app and resending them to whichever incompetent, condescending, miserable employee has notified me they took more money from me. They have full, unmitigated access to your funds and can charge, without any notice or prior inquiry, literally as much money as they see fit for anything from a "faulty" fuel readout to an owner trying to pass off a ticket they received prior to me renting the car as being my fault. That latter thing happened despite full documentation on the rental check-in that the ticket was on the car prior to me renting it.
Getaround has to be begged or cajoled into refunding your money and sometimes does not remit the full amount (fraud). Never once have I received any kind of credit to my account or even an assurance they will be more diligent in the future. When using Getaround, be prepared to put in a lot of extra work and documentation + be sure your payment method has at least 2x your total trip rental available so they don't overdraft your account with the extra charges.