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Poor customer service. They will only reply fast if you are in the process of buying their product. Once you get your product, they will take weeks to email back to help you troubleshoot your problems. Even if you try calling them after you get your product, they will purposely dodge your calls.
This company does not allow you to directly talk to their engineers/dentists, instead they will direct you to their unprofessional customer service who all sound like they hate their job and sleep deprived. Most of them barely know English and any technical details about the products they're selling.
Their main website: theclearguard.com,
Contain a large amount of 5* reviews, but if you visit their site overtime you will notice they purposefully remove bad reviews and change 3-4* reviews to 5*.
If I knew how to report this business for fraud and scam, I would drive them out of business for the amount of people they've stole money from.
Don't make the same mistake I did and wasted 500$ here.
Tip for consumers:
Look up a sleep device called EMA made by Myerson and find a dental office who can buy this for you. Don't buy the clearguard's silent night as its just a mediocre copy of the EMA. They're roughly same price but the silent night is lower in quality.
My silent night fell apart the first week I used it. And I paid 500$!
Johnny N.'s review of The Clear Guard earned 3 Very Helpful votes
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