This company sells dresses poorly made in china and never sized right. I have had two experiences with them and each was bad. The first the dress didn't fit, I have to send it back to the UK after several emails and offers to take 20... 30 40% off. The 2nd was worse telling me it was my problem. Do not under any circumstance use this company
We are a Wedding dress manufacturer for Ladies Event and special occasion wear.
Upon advising John that the dresses and size chart are designed and cut for women and don't typically suit a mans body shape when ordering a standard sizes, he was willing to proceed with his order and take a chance on a standard size ladies dress.
We have a tremendous support base of men who buy our dresses for pageants and special events, and under our suggestion, they all choose to select a custom size option for a little bit extra $$$ and the results have been nothing but perfect.
Unfortunately, John in this case decided the extra spend wasn't worth it and insisted on the standard ladies size to suit his male shaped and cut body.
Under consumer law, we can't deny John the product and this outcome is unfortunate but expected.