John R.

After a terrible flight totaling 11.5 hrs from London to Orlando, I checked in for my Dollar rental car tired, exhausted & jet lagged. I was asked at the desk if I would like to return the car empty & they would lock in the price of $4.50 per gallon. I agreed and was asked to sign. I signed.
Although the gas station price was only $3.50 something, I figured it was a mistake but I'll live with it.

When I received my Credit card bill on my return I discovered I had also been charged $224.75 for 'Premium Road Service' (whatever that is).
I had not been asked about this 'service' & if I had, I would have certainly refused. My total (extra) payments for Dollar was $360.80.
THIS IS A TOTAL RIP OFF!
As stated, my signature is on it, but after almost 12 hrs in the air etc, who is going to read all the small print, or think that a major rental company like Dollar will be conning people like that?

I don't suppose that I will get any refund, but wanted to put it out there & warn anyone using Dollar that they will try to con you, so beware and read everything before you sign.