John S.

The poly tray which holds the phone is adhered to the leather by 3m adhesive. Because of this the tray and the phone that it's holding can easily fall away from the leather when opening or removing the phone from the case. I received one case with this issue. I contacted customer service, who were very friendly and helpful. They specified that it was defective and sent me a new one. The new one had exactly the same issue. As soon as I opened the case the tray popped away from the leather about 3/4 of the way. I returned for a refund. The quality of the leather and stitching was excellent, but the case offers no secure attachment to keep your phone safe.