John S.

Sloppy website transaction. Had to reduce my transaction.

I needed these awards done in a timely fashion. I saw this business on the internet so I decided to us them for this special occasion. I first spoke with someone on chat. I thought I had specified my order perfectly. I waited for over two weeks and nothing. So I called the first time. The person I spoke with assured me that the order would be done and sent out in a few days. Told me I would get a call from the artist. I waited, and waited, and waited and nothing. I called back and again, was told they were supposed to have contacted me with the artwork for my ok. I thought, well, must be hard with all that was going on, so I said I will email with a picture. You think they would get it right, right? Wrong, third call and was told they didn't have the order and could I please send them my artwork again. Another two calls and a month and a 1/2 later, I finally got the order. Wrong size. A $79.00 bill with a useless product. Very disappointed. I was able to find a shop in my local city and they got it right, the first time. I will be doing business with them again. As for these people, stay as far away as possible!. They don't care about customers as with the 5 calls it took and 3 emails and still got the order wrong. Really?