John W.

Eb Games used to be great. As they spread themselves out more and more trying to be a miniature collectible focused walmart, they will continue to worsen. My biggest gripe would be pre orders. I have made 15 pre orders for collectibles in the last year. Of those 15 pre orders I made, 1 shipped. The other 14 were cancelled with 0 explanation at all. However my usual store then got a bunch in, but the online couldn't fulfill my orders!? I have had issues with my usual store putting stuff i pre ordered on the shelf and then shrugging when I ask "are you getting more to fulfill my order?" They have no problem taking your money, but don't want to give you the quality of service to deserve it.