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John Y.

Contributor Level

Total Points
80

1 Review by John

  • RunningBoardWarehouse

2/20/18
• Updated review

They have some problems, but the customer service people do try and resolve the situation. They called back promptly and worked through the problems. They ultimately were missing some hardware which I picked up at the store (something they can fix). They offered to credit but the expense without request.

They have some things to fix, but they're trying hard. I take back my 1 star and improve to 4.

Nothing about them makes sense
2/20/18
• Previous review

Great website, but so far poor customer service.

They show times to call, but you call and they aren't there. The chat feature doesn't work. Their return address on their confirmation doesn't work.

So far I've paid my money but have nothing to show for it. Not even a response.

Looked them up and found out what I should have already known. They aren't good.

They own other sites too, so check carefully before ordering.

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