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Getaround by far, is one of the worst car sharing apps ever invented. They do not reimburse you for washing dirty vehicles. Most of the vehicles either have the key missing or there are children's toys in the backseat. I tried to get reimbursed for several car issues, including a car wash and was told since the next person who rented after me noticed a dirty back seat then i was not going to be reimbursed.
The only time you get to speak to a customer service representative over the phone is when you are actually renting a vehicle and not anytime after. They do not have a direct customer service number and several agents will be on ticket to address it however they ask you to repeat the same issue all over again instead of checking their system to see if a ticket was already implemented.
I strongly advise using other car sharing apps or an uber. This company needs to be dissolved and dissapear forever... SERVICE SUCKS>.
Tip for consumers:
DO NOT EVER USE THIS SERVICE .....GETAROUND IS THE WORST CAR SHARING APP EVER TO HIT THE INTERNET
Products used:
Car wash with no reimbursements
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