Thumbnail of user jokyjojojo

l d.

Contributor Level

Total Points
80

1 Review by l

  • Google Fiber

9/6/23

Made a mess of my driveway and used my…
Made a mess of my driveway and used my street strip of grass as their garbage can. Left all sorts of gravel in my grass which we had to remove to mow. Then I was dumb enough to sign up for fiber. The in home installer showed but could not install as the people who dig up your yard had never come so there was nothing to hook the equipment up to. They had over 3 weeks from when I scheduled my appointment to install the cable to the house. THEN THEY HAVE THE NERVE TO EMAIL ME SAYING I CANCELLED THE APPOINTMENT.Thank goodness I didn't disconnect my cable internet service!
SEPT 5TH:These installation people installed (sort of) google fiber after my account was closed! They are so awful they left all the cables above ground.When I called google they said it would take up to 10 business days to remove all that dangerous above ground wire in my yard. They told me not to cut the wire so I had to dismantle their box from my home and roll up the wire and move the stuff to the edge of my property for safety reasons and to be able to mow the yard safely! These liars never tell me when they come or anything. They seem sneaky like they are trying to dodge you. I am no longer able to reach google support by phone as I keep getting disconnected ( long hold time that turns into a rapid busy signal on my last 3 times I tried to contact them). My guess is they cannot handle all the complaints!
Very different from their youtube tv which I find to be great but at present I am thinking about going back to fubo I am so mad. Expect to be doing yard work to fix their messes and wasting time on waiting for installations that don't happen.

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