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Bought several items from here, via my veterans id.me account. First off, ordered ten days ago, and only half of my stuff has arrived. The shirts that did arrive are way to big, and want to return, but they charge me 9.99 to exchange for a smaller size?! Insane! I live in Philly, near the stadiums. Ill just go there and purchase from now on. Im done, with this online retailer, will utilize other that do exchanges should I do this again..
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Hello Jonathan, thank you for your feedback! I am very sorry about our new return policy. Our number one concern is customer satisfaction. Upon review, you were refunded the return shipping fee. Please allow two to seven business days to reflect on your financial statement. Once again, I apologize for any frustration this may have caused you. Sincerely, Julian