Ive sent many HUNDREDS of parcels through parcel2go very cheaply no real problems. Ive had three delayed and its true they dont really like communicating with you but they work their way back to you in 2 to 3 weeks if they couldnt be delivered. Website is easy to use. Im happy to carry on with them. The thing with previous reviews here are people are only posting reviews when theyve had a problem, and often this is Evri or DHL to blame, nothing to do with parcel2go who just enable you to purchase the right service, they dont actually deliver anything. I like parcel2go.