Jonathan S.

Gadget Guard is a great company and I love their screen protectors. I have used them for 5 years now and have been saved multiple times from a broken screen. Before them, I had replaced three iPhone screens.
When I bought the new iPhone XS MAX, I had to get a new screen protector. I upgraded to the second to the top. It was my fault, but I didn't put the screen protector on correctly. Reaching out to customer service, I let them know my situation and asked if they wouldn't mind taking one for the team and sending me a new one without me paying for shipping and they obliged. I was stoked. When the new one arrived in the mail, it was not the rounded corners as I had previously purchased. I'm not giving them a bad review, because their product works and they did seem to try and make it right. However; I'm not even using the screen that was sent, I'd rather pay for shipping and get the much more upgraded version than one of original models that have sharper edges. It is what it is. Could have been much worse in the long run... Trying to keep thinking optimistically.