Have not received my order placed almost four weeks ago. My order was not even shipped for more than a week. Their site says they buy, cook and ship only once a week (to guarantee freshness), so I was patient. However, it's been more than two weeks since the shipment confirmation. I have received nothing. (And now I am concerned that if I do receive my food order, that it has taken so long to ship that the food would have spoiled.) No response to two emails.