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JB J.

Forida

Contributor Level

Total Points
80

1 Review by JB

  • Citibank

1/11/24

Received 12 different incorrect statements since October. Combining wrong accounts, leaving accounts out. When asked to fix this, I was told "Can't do that", accounts have to be titled EXACTLY the same. This is BS, accounts can be combined or linked by tax payor ID. The only thing this change has done is Simplify Banking for Citigroup.

Tip for consumers:
Citigroup doesn’t care about their customers

Products used:
Banking Services with Chase

Service
Value
Quality

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