They advertise that you can send up to 1500 emails per day on the premium plan. They also advertise that you can "Instantly Unlock" all premium features. This is BS. I have been a paying member for over 6 months with 2 premium plans and I pay 29.99 a month for each. I still can only send 400 emails per day-which is the free edition. I have paid $60 a month for 6 months total, and still cannot send the 1500 emails per day as promised. Customer service is a joke. IF you can reach somebody, they just send you a link to digital inspiration and say "follow this link" that is it. Response time is up to 48 hours between each reply, and it is the same reply. Good luck.