I bought a dress for Xmas and it arrived after weeks. The size was too big. I asked to exchange to smaller size. Then after many weeks I still did not receive it.
So I cancelled the exchange.
I did nit get the refund. So I called and they said they need to review. After weeks I got the old bog dress without even tissue like used dress,
They still did not approve return,
It was the most unpleasant experience shipping online
Also the site is slow!