Jordana G.

I started to use this website as it seemed convenient and helpful. I love the idea behind it. However, there is very little in place to protect you should something go wrong. On my third use of the website something did go wrong. The people who stayed with me were fine with my pets but treated my house with total and utter lack of respect. They caused over £500 gbp of damage, stole many items of my clothing including some of my underwear! And refused to acknowledge anything after they left. As well as that their children have found me on Instagram. As a teacher I do not need this attention online from children, it is very dodgy and I have blocked them. When I reported all of this to the website, they refused to do anything about it until I threatened to go public. Then they SENT THEM AN EMAIL... as if that is enough! There is nothing in place for your protection as a homeowner opening your doors to strangers. I am sorely disappointed at the sheer lack of care from the website with all this damage to my property and I urge everyone out there to avoid using this at all costs! I never expected this level of damage and intrusion into my life and I regret ever having though the website would do ANYTHING to protect me. WARNING: DO NOT USE!