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Did not receive my orders and when I asked for a refund I have 4 emails apologizing a promising a full refund and it's all LIES! Waited on hold multiple times all the reps LIED! Automated responses "3-5 business days for you refund" LIES! 1 even offered $20 credit another LIE! Worst customer service I've ever had EVER! Never again! Stay away! You will not get your items and you will not get your refund! Just lies on top of more lies! Not only that the new automated emails I'm getting now AFTER I was promised the refund is "due to the large number of inquiries we can no longer process your refund" what does that even mean? Liars and thieves and you're a joke!
Tip for consumers:
Customer service is a joke. I sat on hold for literally over an hour 3x to be promised a refund and it never came every time and when I asked to speak to a supervisor there wasn’t one available and when I clicked on the chat there was never a lover person available after I had 4 proof of full refund emails I’m not getting automated responses to my emails saying we can not assist your refund! GARBAGE! I cannot believe a company runs like this and it’s dishonest and deceiving and not right!
Products used:
They never actually shipped or gave me the items I purchased and promised a refund but that was a lie bc I have not been given the refund and after I have multiple emails promising a full refund they are now emailing me saying due to the high number of inquiries we can no longer refund you it was all a scam no product no refund just take your money and lie
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