I got an email regarding my order with minimum identification asking me to call regarding my order. I did and they asked for everything on the order including my credit card info. I stupidly gave it to them. Then thought again, I took the email to my bank and they said to cancel the credit card and get a new one because the email looked like a SCAM! I did and when the back order went through they just cancelled the order and now I have to pay extra for the item.
We appreciate you for expressing your concerns with us. We're so sorry that your experience with us fell short of your expectations. Your feedback will help us improve our previous performance.
What was in the cart when I went to change a size, the cart was empties. When I wanted to change the color, the cart was emptied. Every time I touched the cart after putting something in it, the cart was empties. At one point I had 5 items, but the cart was emptied. I don't like shopping here.
* Zolucky attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Sorry for the inconvenience.
We will forward your feedback to our department to solve out the issue asap. Pls check your email address, we have contacted you to solve out your issue.
We will keep improving our services in the further.
We appreciate you for expressing your concerns with us. We're so sorry that your experience with us fell short of your expectations. Your feedback will help us improve our previous performance.