Unfortunately i will not be making anymore orders as i was charged an extra £13 to obtain my order from the Royal mail post office. On principal this will stop me from making further orders. Thankyou for your quick response.It was also beautifully wrapped.
We apologize for any confusion regarding customs/duties. Please rest assure that these are not additional shipping fees. Any additional amount due is VAT charged by UK customs/government. We try our best to post information about duties and taxes throughout our website and during the checkout process for our International customers.
Unfortunately we are not able to control the Customs process and fees that other countries/governments charge when merchandise arrives from the USA. For more information about the International shipping policies, please see our "International Customers" page: http://www.lovemybubbles.com/international.shtml
Dear Jospehine,
We apologize for any confusion regarding customs/duties. Please rest assure that these are not additional shipping fees. Any additional amount due is VAT charged by UK customs/government. We try our best to post information about duties and taxes throughout our website and during the checkout process for our International customers.
Unfortunately we are not able to control the Customs process and fees that other countries/governments charge when merchandise arrives from the USA. For more information about the International shipping policies, please see our "International Customers" page: http://www.lovemybubbles.com/international.shtml
Sincerely,
~Bubbles Bodywear