I am happy with my ice bear moped 50 cc. It did arrive in a timely manner. It has a few body scratches as well as damaged windshield and a faulty seat. The customer service Dept. was always in contact with my emails. They sent a new seat and windshield with no charge. Gave me a refund on the minor body scratches. I would recommend them. Can't say enough of their professionalism and courtesy. I give them a 4.5 stars.