Joyce V.

DO NOT BUY FROM THIS COMPANY! I wish I had read these reviews prior to ordering from this company. I had been doing a lot of online ordering prior to my wedding without a problem. I ordered a cake topper from them for my rehearsal dinner. My credit card was charged that day. When I didn't get it in a reasonable time frame, I emailed their customer service. No response. Once the wedding madness had died down, I called them and left a message. No response. I put in a formal dispute with my credit card company and sent a registered letter to Hometown Celebrations. I just got credited but still no explanation for why I didn't receive the item or a response to any of my attempts to contact them.