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My Payoneer Account was blocked because as described by the agent, I have multiple accounts.
The agent sounded so impatient, almost rude, and interrupts me while explaining my concern which made me feel a bit stupid.
The issue was resolved though, so Thank you.
* Payoneer attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
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Tiene demaciados pasos para ingresar y desde el movil al intentar poner el pasword se bloquea
Dear Joy,
We are very sorry to hear that our agent's tone of voice made you feel so uncomfortable. Please make sure that we have great respect for you and all of our customers.
We would like you to provide us with a little more information on it so that we could study this case and see what can be done to avoid situations like this in future.
Please kindly respond to this message with your reference number so that we could look further into this.
Again, we sincerely apologize for this situation.
Thank you for helping us improve!
Best,
Anna from the Payoneer team