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JR D.

Contributor Level

Total Points
80

1 Review by JR

  • Studybay

3/19/24
Verified purchase

Not recommended. I wasted time and money. The product doesn't follow the instructions that i needed. The customer services sucks and wasn't helpful at all. They didn't refund my money. I wasted time because those 2 so called "experts" didn't do what u requested. Overall will not recommend to anyone.

wasted my time

Reason I chose this business:

I saw it on google. I thought is good but i was wrong.

Service
Quality
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Sophie G. – Studybay Rep

Hi there! I'm truly sorry to hear about your disappointing experience. I want to clarify that we offer a 20-day warranty after the project is completed, during which you can request revisions or a refund if the project doesn't meet your expectations. Additionally, there's a "refund" option available after the project is completed unless you accept the project before the warranty expires. It's clear we fell short in your case, and I apologize for any inconvenience this may have caused. We value your feedback and will use it to improve our services. If there's anything specific you'd like us to address or if you need further assistance, please don't hesitate to reach out. We're here to help and make things right for you.

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