I was online helping my mother to obtain a replacement social security card. I'm a social worker so I knew the SSA office didn't charge at the office. I thought since it was online the were charging. Well she never received her card and they took my $35.00. This is quite disturbing how these criminals take your money and information. Your identity is to vital to have it in the wrong hands. Please report this company to the better business bureau. They need to go to jail it probably countless people who have been taking advantage of over a period of time.