I ordered 5 weeks ago and have to say I am appalled at this company. The customer service number doesn't work and they do reply to emails eventually. My order didn't arrive so I messaged them. Eventually they said the order was damaged and offered me to wait for new stock, choose another product or have a refund. I decided on a refund and they said it would be backnin my bank within 3 to 5 working days. I'm still waiting. I have emailed them on numerous occasions the last email they have said I have to get in touch with my own bank as the money has gone to STRIPE their credit card company. So don't think I will get this back. Please don't use this company.