Jules R.

Stay as far away from RW as possible. Back in 2014 when I first signed up it was an awesome deal and everything worked great. Slowly, but surely they started to go downhill starting with an upgrade in 2016 when they didn't properly notify customers. My phone crashed and died because I didn't follow the steps to prepare for the update. Why? Oh, their email looked like all the other spam emails they sent then and I didn't open it. I had to buy a new phone because of this "upgrade". They refused to assist because my phone was just out of warranty. Excellent customer service.: rolleyes:

Fast forward to today. I have crappy and unreliable service, get lost using GPS because of lack of WiFi connection, and can't use my phone for cash apps because it's all VoIP. They graciously offered a more expensive plan so I didn't have to suffer any longer. Nah.

Oh and visual voicemail will never work and you'll have to guess when people leave you a voicemail. Or call it frequently. Pointless.

People who leave positive reviews clearly haven't been with RW long or have easy access to free WiFi.