Julia D.

Steve did a great job importing our two dogs into Kenya! Steve was always responsive and prompt with his communication, on email and WhatsApp. We had a lot of delays from our agent in our departure country, but Steve was always patient and understanding and able to complete his side of the paperwork very quickly. He got us the import permit from Kenya within one day which was incredibly helpful. Prestige's prices were also lower than those of any other agent we spoke with.

Steve also provided great service on our arrival at the airport. We were met by Prestige's very nice driver, Bernard, who took us to get sodas while we waited for Steve to get the dogs through customs. Then Bernard drove us to our Airbnb with the dogs and all our bags, so we didn't have to get a taxi.

Transporting pets between countries is so stressful, and it was great to have someone we could rely to do everything on the Kenya side. I would highly recommend Prestige Pets to anyone looking to bring pets into Kenya!