My issue has been going on for now 5 months. I received some product, but is not anything like it shows. I was told the other stuff was out of stock. So I requested something else. Still no product. I asked for a refund. I did receive an email that it will take 5 to 7 days and I would receive an email once it has been done... Nope not done. Make a complaint with the Better Business Bureau. Big hassle, junking product too