Can't fault the product, so far, so good. It's the surly and positively unhelpful delivery men and the grotesque quantity of packaging, almost impossible to get rid off, which is by far the worst aspect. They package the packaging, in consequence of which I have cardboard and hardboard dust all over my flat, fragmented polystyrene "crumbs" everywhere and a bill for £200 to clear up their mess. Never, ever again will I deal with this company. Sales? Excellent. After sales, awful, non existent. Stick to John Lewis.