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If you order anything then quickly change your mind, even earlier according to THEIR policy, or doesn't matter. Ordered something late at night and decided not to. Quickly emailed them to cancel. They respond weekdays very early in the morning EST. They didn't respond for over 24 hours later. Then told me they intercepted the shipment which was a total lie because my order shipped anyway. They didn't wait for me to answer back. I followed their policy and still got screwed. Then they took almost a month to refund.
DONT DO BUSINESS WITH THESE PEOPLE!
Products used:
Rings. Only kept two out of 7. One was an alloy, not silver as advertised.
B W.'s review of Italo Jewelry earned 3 Very Helpful votes
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I had trouble with every order with this operation. Its basically a bate and switch deal....
I purchased 2 rings from them last 12/23. I had them mailed to where I would be for the holidays,...
