Julie H.

I have used Aaron's for years and years …my payment was due Dec. 3rd which was on Saturday and I called the store and no one answered and this am they called me and charged me a late fee and said I was late….in checking with BBB I have at least 5 days before they can charge me a late ….so I spoke with the manager and with a ver rude voice he informed me that he would remove it but that would be the last time. The young man that took my call (Coty)

Was very rude and had a daring sound in his voice that I mentioned his name. I have been with you for a long long time and never have I not paid you. I am a 79 year old senior citizen that is on a fixed income and at the end of my life I don't need people like those people in the Dothan office talking down to me in fact I will not allow it….they owe me an apology. I know all your businesses are not this way. Just be courteous to me and I will always return the same.