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When you have an issue, be prepared to hear, "I'm sorry" several times, but no resolution. In fact, they will keep you on hold for 10 or so minutes and then hang up on you.
And when you call back, you're back in On-Hold Hell for some time until a new agent comes on.
What you can expect is that when rent goes well, you will get paid. But when your tenant has an issue with their bank you will have a super hard time getting paid. If your experience is like mine, money will be deposited into your account and THEN REMOVED FROM YOUR ACCOUNT.
And when the tenant fixes the problem and pays again, your money will be held indefinitely.
Be prepared to keep a good reserve in your account so that you aren't paying NSF fees after RentSpree removes money from your account. So far I have been waiting 4 days for the repayment to clear.
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Most of the info I was reviewing is inaccurate. I regret wasting my time on this site. At least...
Hello Julie, thanks for sending your feedback about your experience. Please note that in this specific case, the payment was disputed by the renter, and an investigation was needed to process your funds. Moreover, it was a pleasure speaking with you directly while providing next steps to receive your payment. If you have any other inquiries, please feel free to contact our support team at support@rentspree.com or 323-515-7757.