Julie L.

I visited the store in Concord NC to make purchase on Feb14th using a visa debit. Two day later I returned purchased. A visiting manager insisted a had to put it back on the card that I used which was cash app. He said because it's a family owned store they don't not give it back in cash although it was debit. Needles to say cash app is stating as if today the refund has not been refunded from their end. I'm still awaiting a call back from manager today from your customer service dept. please do not use your debit card at a location that refuses to give it back to you as quickly as they took it from your account. Which always instantly! I will be further contacting channel 9 to make people aware of the service I have endured. Oh by the way I have receipts!