I purchased 3 tickets for Ramona through this horrible company. My event was canceled due to the pandemic. I have tried unsuccessfully to get in touch with this company on an off since 2019. I have never gotten to speak to a live person and there is no option for REFUND anywhere on their website or telephone or "Live Chat". I am on a very tight budget. This was a special splurge for me as a thank you for two people who have helped me tremendously.