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Julie L.

Contributor Level

Total Points
81

1 Review by Julie

  • Audible

3/2/24

I changed phones. The customer service agent was unprofessional and didn't help me get to my account. I told them to suspend my account and they just charged me again. I would have given a zero stars or a negative 5 stars if this were an option. I will be turning it in as a fraudulent charge to my bank and I am looking at a civil action as they did this last month as well and are denying me access to books that I have bought.

Products used:
I bought audible books which are being held from me

Service
Value
Quality

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