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Julie S.

Contributor Level

Total Points
80

1 Review by Julie

  • Jane

10/17/23

I ordered 7 t-shirts as part of a teacher fall costume from Michelle's Party Shop. The quality of the tshirts themselves was poor, very thin. 2 of the shirts came damaged with the imprint of the letters all crackled looking. I went back and forth with customer service and the seller about getting them replaced. I sent pictures and stated I didn't want a refund as I needed the shirts as part of a group. The seller claimed to not have gotten my photos or emails however she replied to one. I was refunded for the 2 shirts by Jane.com even though I said I wanted new shirts. Customer service sent me a link to another seller but the shirts didn't even match. I asked for a full refund due to all the trouble and still have not gotten a response.

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