Julie W.

I spent over $2,000 on shades and blinds. Be careful of the FIT guarantee. It excludes a lot of their products. All my shades were made with 1/4 inch less what I measured. One was only 1/8 of an inch. That was enough to make it not fit. They only gave me the original price minus 10%. Had no choice but to pay for another one. They did not give enough allowance for my measurement. I consider this partially their fault. If I had the 1/4 inch like the other shades it would have fit. I ordered 9 blinds so far from them and need another 14. I will look elsewhere for the rest.

In less than 2 years the leather is flaking off. Worse quality than bonded leather. Purchased an extended warranty but they won't cover because it's a manufacturer defect. Lazboy will not help because it's only warranted for one year. Awful quality, waste of $3,000.