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Ordered a new gaming PC - next day delivery - was supposed to come thursday, No Contact, No tracking information - just a helpful "special arranagements have been made - contact us for more information".
Contacted Ebuyer customer support (Jessica) - who told me because it was so expensive, it would be shipped on a pallet and would come friday. Come friday lunchtime - still no Email or Tracking info on website, so contact them again - i'm now told because its the "holiday weekend" it wont come until TUESDAY.
Does it HURT to keep your customers informed or something?
Products used:
Computer
Julie W.'s review of Ebuyer earned 3 Very Helpful votes
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