They don't vet sellers, and don't seem helpful in dealing with the fraudulent ones. My account was closed for having a seller send me the wrong phone, blame me for ordering it, and ignore my requests for refund for a month until I disputed the transaction with PayPal. I asked swappa to discuss proper listing practices with the seller, and expressed relief to finally be done dealing with the as[s]hole. Without warning or explanation, the next time I went to look for the phone I need, I couldn't log in. Email response was dismissive, only saying that I was no longer allowed to use the site. Two more days of requesting information finally got an explanation, but still no concern for my experience with the fraudulent seller, or opportunity to find the phone I was looking for. So, understandably upset from my experience, I'm a jerk? And the jerk that sent me the wrong phone and screwed me around with my refund presumably gets not even a warning to properly list items in the future! And you pretended to be so helpful earlier, commenting privately on my review, acting like you wanted to help me resolve this... But now that you know who I am, a frustrated customer who, dispite my experience, actually came back to try and spend my money with you again, you're right back to dismissing me completely. It's no wonder I'm dissatisfied...
Justin, due to your actions on Swappa, you are no longer able to use our service. We have a strict "no jerks" policy and profanity is not helpful or tolerated on Swappa. We show your latest purchase has been refunded.