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I recently won an auction and paid for shipping of a glass Aladdin lamp. When I received the package, it was very poorly packaged and everything glass was broken. When I reached out to request a refund, the reply was simply, there's no guarantee on shipping, take it up with the post office. The issue was the packaging, not the shipping. When I asked for a refund I received no response. Their website claims customer service is important. I assure you it's not. What's important is taking money.
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Called me yelling and screaming at me right off the start. I was charged immediately on my credit...
1) rude! 2) zero customer service! No response then says No! 3) Do not ship! Carless! 0 STARS! ZERO
