- Browse Businesses
- Guides
- Consumer Tips
- Write a Review
- For Business
- Request a Review
- Backed by the National Science Foundation
- Sign up
- Log in
I got a dead leopard gecko from them and I sent them the video of how I carefully opened the delivery bow. After waiting for three days they finally told me it's my fault to its death because I sprayed very little alcohol to disinfect the FedEx box before I opened it? I can't believe it because they told me they didn't understand COVID and said no research shows any surfaces or objects can carry COVID virus. Even if they told me the weather was too cold to ship it at first, I won't be so angry. I'm very disappointed, bad customer service!
Tip for consumers:
Try leave no excuse to them
J W.'s review of BigAppleHerp earned 12 Very Helpful votes
J hasn’t received any thanks yous.
J doesn’t have any fans yet.
J isn’t following anybody yet.
Empty.
I bought a colored Amazon tree boa and they sent me a cheaper garden phase after I sent pictures...
Terrible customer service. Non existent really. Sent wrong snake then refuse to refund, offered...
