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KA B.

Contributor Level

Total Points
81

1 Review by KA

  • Instacart

11/3/17

I signed up for the one-year subscription service for unlimited delivery. I'm grateful I read a lot about tech news. Instacart started charging a feeI'm guessing it's a percentage of your total bill. There IS an opt-out option of paying the surcharge but you have to go through multiple clicks to remove the surcharge. That really irritates me. They make money on upping the price of the grocery items.

What's more, is that my order is wrong about 33% of the time and I have to *******@Instacart about an order problem. Tweeting negatively about Instacart is the only way to get reimbursed for missing items Instacart charged me for.

Needless to say, I will not be renewing my express membership

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