Kaitlin S.

This individual came and quoted the job to level the floor in half of our basement so we could put floor down in August 2022. He said it would be done in 3 days.
Subsequent occurrences:
- Got COVID and started the job late. Understandable
- Only poured half of the materials when self-leveling so the floor wasn't level.
- He unevenly mixed sand in the concrete in certain parts, which caused holes in the concrete when we had to grind it down.
- Told us we needed another $500 in materials which we purchased.
- When he poured the rest, it made several parts of our floor too high, to the point where we wouldn't be able to open our back door if we installed the tile.
- Came back several times to try to correct the floor but couldn't get it flat because so much grinding needed to be done.
- Damaged the walls in the basement...
- Got COVID a second time? A month or two after he had COVID last time...
- his Dad got sick... then personal illness... then ghost response for several weeks... then "I'll be there Monday" but didn't show up or call for the entire week... we were pretty understanding about the reasoning he provided and were willing to work with him, except for the several times he said he was going to show up and he didn't.
We made the mistake of paying him in full after he came back for the 10th time, in good faith, so he could take his family on vacation... (our mistake)
- After taking 2-3 months to finally stop showing up, the floor was NOT level, he still hadn't finished the job... and wasn't communicating with us about when he was going to come back. We had to then grind the $500 in materials we purchased into dust and remove it in trash bags, taking up several weeks of trash collection to fully dispose of the excess concrete that was poured.
- We went to remove the protective tape from the wall and ended up having to have them joint compounded in some spots and then repainted since the tape was on too long.
- My husband ended up finishing the job himself between December and February...
- My husband emails him in February 2023 saying he finished the job himself (6 or so months after he initially quoted the job and said he would start at end of August and finish in 3 days)... and told him to come get his tools...

He emailed us yesterday, July 27,2023, (11 months after he quoted the job and 8 months after he stopped showing up) to say he wanted to come over and finish the job... with the email title "stupid."... said he wants to "square this up for you and my own sanity" with a "Kind Regards" at the end.