Kalpesh R.

* Took more than 1.5 months to deliver my order.
* Had to contact their customer service multiple times for various issues and follow up
* Had to pay Fedex import duty and then claim it. They won't handle all such things on their own
* Don't think I got a good rate either
* Lack of good return policy

I purchased several restaurant.com coupons, but have wasted so much of my time trying to make things work. The website and app are both terrible. Lot of basic features don't work correctly. For instance, if you have 2 gift cards of $5, you can't use it to purchase one coupon of $10. The website does not recognize this. Some restaurants have stopped accepting the coupons. Most of the restaurants part of this program don't like accepting the coupons, even though they offer them here. One of the restaurant mentioned that if we want to use this coupon, they would levy a gratuity of 15% even for take away orders, and we should not argue against this. I feel like I am trying to force the restaurant to give a discount. And had this experience from multiple restaurants. So, the entire process makes the customer suffer in the end. I have wasted my time and money behind this, so would recommend others to be away from this.